HPC Service Status

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Welcome to the NeSI User Support Centre

Use the categories and sections to browse the content, or perform a search from the top menu.

User Resource Guide

This overview provides some useful links to get you started.

How to request an account

For information on getting an account and allocation with us, please visit

Creating a NeSI Account
Applying for a NeSI project

NeSI Account Portal

This is our web portal for managing your account, project, authorized users, etc.


Please use MyNeSI to update your password, manage the 2-factor authentication token, and check/request project membership.

Getting connected

Logging in to NeSI resources is primarily accomplished via SSH (or “secure shell”). This is a method of getting a command-line interface on our clusters, which runs a version of the Linux operating system. For more details on how to connect to our systems, please visit

Connecting to the NeSI Clusters via SSH

If that sounds too intimidating, and you would like to try a zero-client web-browser approach to using NeSI, you can log in to our JupyterHub: https://jupyter.nesi.org.nz

For an introduction to the features of Jupyter on NeSI, check out Jupyter on NeSI

Transferring Files

Small files can be moved to and from NeSI systems inside of Jupyter. SCP (Secure CoPy) is another common method. If you have a large amount of data to move, you can schedule transfers via Globus on NeSI.
NESI Globus Web App https://transfer.nesi.org.nz/

Submitting Jobs

Instructions to be executed by the node(s) assigned to you when your request for resources can be met by the scheduler – can get very complicated, so it’s best to refer to the documentation for the software you want to use to get started.

Submitting your first job

We also have a more detailed guide on the batch system that we recommend new users read. It provides information about scheduling, job submission and how to write scripts to accomplish various tasks.

Running Jobs on Māui and Mahuika

Usage reporting

Checking Slurm job efficiency
Slurm Reference Sheet
NeSI File Systems and Quotas.


Introductory Workshops

We offer introductory workshops for new HPC users on most weeks of the year. For more information on when we hold these and how to register your interest, see NeSI Introductory Workshop.

If you want to learn more about using the command line, we have some useful resources on UNIX Basics. Unix Shell: Reference Sheet

Help desk

The NeSI help desk can be contacted via email support@nesi.org.nz or this support.nesi.org.nz site.

NeSI Consultancy

NeSI's Consultancy service provides scientific and HPC-focussed computational and data science support to research project across a range of domains.